Beijing Capni Technology is always committed to providing customers with a secure, energy-efficient, and highly effective operating environment for data center facilities. Leveraging its extensive industry experience and practical expertise, we offer tailored construction and deployment solutions for data centers. Through comprehensive energy-saving solutions, we help customers optimize their existing infrastructure, enhance efficiency, reduce energy consumption, lower operational costs, and improve security—thus contributing to the development of smart cities. To ensure that customer needs are addressed promptly and efficiently, we provide the following services:
Inspection Service
The technical staff of Beijing Capny Technology Co., Ltd. will perform inspection services as stipulated in the service contract, providing maintenance and repair for the UPS units sold. Any issues identified will be resolved on-site.
Inspection Content
1. Check the power supply environment and the usage status of the UPS power supply.
2. Provide the usage report for the UPS power supply.
3. On-site Q&A and user training
4. Provide recommended UPS power supply options.
Repair Service (Fee-Based)
When a device malfunctions and telephone support is unable to resolve the issue and restore business operations, our company provides on-site support services. Depending on the severity of the fault, we will set different response times and dispatch engineers to the site to troubleshoot the problem, restore business operations, and provide on-site training for equipment maintenance personnel.
To better protect your rights and interests, we would like to specially remind you: Please do not disassemble or replace internal components on your own.
Other services
Includes services such as installation and maintenance training for related products, machine cutover, battery replacement and installation, software and hardware upgrades, and battery monitoring.
24-hour hotline
Beijing Capni Technology Co., Ltd. provides a convenient service hotline for users to consult about power supplies, products, technologies, and business-related issues. Users can call the Beijing Capni Technology Company service hotline at any time to resolve questions encountered during the selection, use, and maintenance of UPS power systems. Website and phone consultations are available.
Hotline: 010-82480720 / 82480730
(For the special requirements of industry users, Beijing Capni Technology Co., Ltd. can provide tailored service commitments for specific projects. The company’s service commitments are based on the terms publicly announced on this website and shall have final interpretation rights.)
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